Class Action Lawsuit Against Toshiba

by Judi on Nov 14, 2006

Regarding the Toshiba Satellite® A70, A75, M30X or M35X notebook computers.

Taken from the official looking documents I recieved in the mail November 11, 2006.

If the court approves the settlement and you qualify as a member of the settlement class, you may be entitled to the following benefits:

- A 12-month Warranty Extention of your Toshiba Standard Limited Warranty for repairs, effective November 7, 2006.
- A $25 cash payment or a $50 credit voucher for use on toshiba’s website.
- A $35 credit voucher for use on toshiba’s website.

Your legal rights are affected whether you act or don’t act.

If you have one of these toshiba notebook computers, visit http://www.A70M30Xsettlement.com for more details.

~~~
I quit counting how many times my toshiba went in for repairs, or even how many weeks I lost during those repairs. But I can say that every time but the last, toshiba “repaired” my laptop. Now, I’m not sure if we get a credit voucher for every time they fix it, but it “breaks” again, or if it’s just how many times they do nothing to it… regardless, for a piddley $25, $35 or $50 voucher to use @ toshiba, I thinks it’s useless.

I am so burned on toshiba, they’ll not get another cent from me - or anyone else I can into buying a different brand. I understand that defective models come out, but we, the consumer shouldn’t get burnt on the deal - as in this case.

I can continue to send in my laptop for repairs… but I’m not sure it’s worth the hassle of dealing with CS, (haven’t talked to them in 6 months.. is Eray still there?), shipping it, again and again. My guess is, toshiba is counting on people “getting over it” and moving on. I lucked in to my laptop last year.. it’s not easy for most people to come up with $1500 for a new one.. but it’s on my list for this next year. And it won’t be a toshiba model.

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toshiba problems

by Judi on Jul 17, 2006

I haven’t been on the computer much the past month or so. For whatever reason, my laptop was working almost perfectly for about 4 months, during January through the end of April. Once the warmer weather and oddly enough, the humidity, came in to play, I started having shutdown issues again. I propped the laptop up on blocks to let the air circulate better - it’s an overheating issue, I now realize. When that stopped being effective, I put a fan, an oscillating fan directly in front of it. By the end of June, it became so bad, I transferred all my important files to another computer and shut off the laptop.

I’ve come to accept that I will not be compensated fairly for my $1500+ laptop. Sadly, I’m now working on a hand-me-down pentium 3 that belongs mostly to my 5 yr old son. Recently surfing images at istockphotos.com took forever.. the whole computer bogged down. So much for having a fast, multi-tasking laptop to get the job done.

I did receive a letter about a class action lawsuit that a different law firm filed.. the results from it were less than satisfactory - so much so that most people wouldn’t receive a dime anyway. Because the letter said some information was classified, I am not reposting anything from it. The letter came from the firm in this thread Satellite A75 - National Class Action Attorneys though.

Thanks to all who keep sharing their experiences. I hope, eventually, to start hearing some positive results… but it’s likely just wishful thinking.

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Toshiba a75 problems abound

by Judi on Nov 12, 2005

Yesterday, Friday, I called Steve from Toshiba level 3 tech support. It was no surprise, but the number he gave me sent me right to voice mail. So much for that. I left him 2 messages anyway. Even though Steve assured me on Thursday he’d talk to James that day and get back with me, I never did hear from him. No return call in response to my 2 voice messages either.
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My daily battle with Toshiba

by Judi on Nov 10, 2005

I’ve been on the phone with Toshiba 3 times today.
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