More about the Repo’d Van
- by Judi on Jan 26, 2008
So… my day went from really bad, to worse. I called about the van… they had to speak with the Mr… so I called the Mr who happened to be sleeping an hour away.. and he called them only to find out they don’t want to work with us any more… “if you want the van, get a new lender”…
I did find out we were actually 63 days behind when they come and took her. And I really, really was going to pay it today.
My day got worse. I called the automated service phone number to pay our cable/internet bill.. Please enter you phone number.. please enter your zip code.. if you would like to pay your bill, press 1.. if you would like to pay your bill with a credit card, press 2.. if you would like to pay… um.. yes.. yes, I really would.. could we please get on with it? I mean, come on already.. entered my payment amount, followed by a pound sign, entered the card number, followed by a pound sign, entered the expiration date.. ~~ elevator muzak ~~ We’re sorry, your payment cannot be completed at this time.. please press -0- to speak with an operator…
I explain to the operator what happened.. she is more than happy to get my phone number, my payment amount, my card number (is that a visa or mastercard - um.. it starts with a 4.. it’s a visa.. why do I know this and you don’t? oh whatever.. visa, yes, visa.. ) expiration date…
As this payment is “processing” I pull up my bank account only to see that the same amount had been withdrawn twice! Egads!! I mean, seriously! I’m like $300 in the hole now!! (Thank goodness I had some in savings)
In the end, one person tells me they can’t refund it, another tells me they’ll refund it Monday morning.. And to boot, it was THEIR fault - the automated system lied to me.. it apparently was being lazy and just didn’t feel like giving me a confirmation number. And the service rep didn’t realize the payment had processed.. and they tell me they aren’t able to make a refund once it’s been processed.. we’ll see Monday.. I wonder if my bank can get the money back.
An outrageous water bill, a repo’d van leaving me vehicle-less with 2 small kids in the middle of winter when I am trying to pay the bill, and double whammy cable payment. I’m ready to wake up to a new, and hopefully better, day tomorrow.
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3 Responses for "More about the Repo’d Van"
Life can be down sometimes..
Cheer up!
Shiphire’s last blog post..Things done on 25 January
Alright Judi….tomorrow HAS to be a better day, because things really can’t get much worse, now could they? I’m sure you’ll get the double payment issue squared away on Monday. Sometimes it’s not the big things that put us on the edge at times, but a combination of all kinds of “little” things…oh, and you’ve had your share of little things!
ohhh I sooooo feel for you! I have been there! Our car was repo’d right after I got home from the hospital with my second baby(and also right after our most recent chat with the bank that assured us we were ok because we were keeping in touch with them!), then shortly after that our gas was disconnected, there we were in March(which where I’m from is the middle of winter still) with NO HEAT with a 2 year old and a newborn.
Thankfully that was now 7 years ago, and while we still aren’t exactly where we want to be financially(is it really too much to ask to be able to have a good place to live? LOL), those horrible days are a distant memory thank goodness.
I know it’s hard to think it at the time, but remember you WILL get through it! For us it took years, but we had each other and that was what was important.
Jolene’s last blog post..Best Buy NOT the best buy!!
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