Comments on: Class Action Lawsuit Against Toshiba http://www.mommamuse.com/2006/11/14/class-action-lawsuit-against-toshiba/ Growing kids, weeds, flowers and things... Sun, 21 Feb 2010 22:43:52 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Wil http://www.mommamuse.com/2006/11/14/class-action-lawsuit-against-toshiba/comment-page-1/#comment-46867 Wil Wed, 07 Oct 2009 18:38:37 +0000 http://www.mommamuse.com/2006/11/14/class-action-lawsuit-against-toshiba/#comment-46867 I have a Toshiba A135 model, I've now gone through three power adapters, and I called for hours during the past two days. I was stonewalled by management before someone finally told me that even though my laptop is outside of warranty, the real reason they can't send me a free replacement is because of a resolved class action lawsuit and that if they gave me one they'd have to do the same for everyone. They then told me to buy a new one at $89 through Toshiba direct, with no discount. I'm supposed to buy a product which has already failed me 3 times??? How stupid would I be? Well apparently not stupid but desperate because I needed my data so I caved in today and paid for their "new and improved" version of the charger. Through this site I also discovered the Bios problem I had which caused me to reinstall the whole system was also a toshiba-wide issue. They suck! I agree, no more Toshiba. Many big companies truly don't care about the complaints of individuals. They gave me an address to send a letter but I was also told that the same mean spirited account managers would be the ones reviewing it, and that no higher-ups really deal with our complaints I have a Toshiba A135 model, I’ve now gone through three power adapters, and I called for hours during the past two days. I was stonewalled by management before someone finally told me that even though my laptop is outside of warranty, the real reason they can’t send me a free replacement is because of a resolved class action lawsuit and that if they gave me one they’d have to do the same for everyone. They then told me to buy a new one at $89 through Toshiba direct, with no discount. I’m supposed to buy a product which has already failed me 3 times??? How stupid would I be? Well apparently not stupid but desperate because I needed my data so I caved in today and paid for their “new and improved” version of the charger. Through this site I also discovered the Bios problem I had which caused me to reinstall the whole system was also a toshiba-wide issue. They suck! I agree, no more Toshiba. Many big companies truly don’t care about the complaints of individuals. They gave me an address to send a letter but I was also told that the same mean spirited account managers would be the ones reviewing it, and that no higher-ups really deal with our complaints

]]> By: MICHAEL http://www.mommamuse.com/2006/11/14/class-action-lawsuit-against-toshiba/comment-page-1/#comment-38346 MICHAEL Fri, 03 Jul 2009 03:14:55 +0000 http://www.mommamuse.com/2006/11/14/class-action-lawsuit-against-toshiba/#comment-38346 Hi Everybody, I have a 2 year old Toshiba A135-S2386. I read that all Toshiba ending in five (A135) had defective hardware. ALL my USB Ports, suddenly STOPPED WORKING! A COMP. TECH. TOLD ME, THAT IT WAS A HARDWARE PROBLEM, WHICH CANNOT BE FIXED WITH SOFTWARE. I read that Toshiba is selling Laptops with DEFECTIVE Hardware. My Toshiba Laptop is proof of that. 1. Defective BIOS: They accepted responsibility for the BIOS problem and did not charge me, in spite of I being a few months out of warranty. Toshiba Accepting that some of their computers had DEFECTIVE BIOS AND PAYING FOR THE FIX, WAS THE ONLY GOOD THING THEY DID. BUT WHAT ABOUT ALL MY TIME WASTED, ETC?. 2. USB: ALL USB SUDDENTLY STOPPED WORKING. CANNOT EVEN PRINT, SCAN, ADD A FLASH DRIVE, A USB MOUSE, ETC, ETC. 3. HDD DIED IN TWO YEARS. (WHAT ABOUT MY TIME AND DATA LOSS?) 4. HEADSET JACK: DO NOT WORK. TOSHIBA REFUSED TO HELP (OUT OF WARRANTY), SO I GAVE UP TRYING TO FIX ALL PROBLEMS. I JUST WANT TO ADD MY NAME TO THE THOUSANDS OF NEW CHEATED CUSTOMERS, TO THE NEXT CLASS ACTION SUIT. PLEASE HEELLLLPPPPPPPP! Sincerely, Michael Hi Everybody,
I have a 2 year old Toshiba A135-S2386.
I read that all Toshiba ending in five (A135) had defective hardware.
ALL my USB Ports, suddenly STOPPED WORKING! A COMP. TECH. TOLD ME, THAT IT WAS A HARDWARE PROBLEM, WHICH CANNOT BE FIXED WITH SOFTWARE.
I read that Toshiba is selling Laptops with DEFECTIVE Hardware. My Toshiba Laptop is proof of that.
1. Defective BIOS: They accepted responsibility for the BIOS problem and did not charge me, in spite of I being a few months out of warranty.
Toshiba Accepting that some of their computers had DEFECTIVE BIOS AND PAYING FOR THE FIX, WAS THE ONLY GOOD THING THEY DID. BUT WHAT ABOUT ALL MY TIME WASTED, ETC?.
2. USB: ALL USB SUDDENTLY STOPPED WORKING. CANNOT EVEN PRINT, SCAN, ADD A FLASH DRIVE, A USB MOUSE, ETC, ETC.
3. HDD DIED IN TWO YEARS. (WHAT ABOUT MY TIME AND DATA LOSS?)
4. HEADSET JACK: DO NOT WORK.

TOSHIBA REFUSED TO HELP (OUT OF WARRANTY), SO I GAVE UP TRYING TO FIX ALL PROBLEMS.

I JUST WANT TO ADD MY NAME TO THE THOUSANDS OF NEW CHEATED CUSTOMERS, TO THE NEXT CLASS ACTION SUIT.

PLEASE HEELLLLPPPPPPPP!

Sincerely,

Michael

]]> By: Judi http://www.mommamuse.com/2006/11/14/class-action-lawsuit-against-toshiba/comment-page-1/#comment-30751 Judi Fri, 13 Mar 2009 03:57:24 +0000 http://www.mommamuse.com/2006/11/14/class-action-lawsuit-against-toshiba/#comment-30751 Nope.. looks like it's a dead link now. Been a few years, so it's not surprising. Nothing was ever resolved regarding my $1600 laptop that was useless within a couple of months. I just know I will never, ever buy, or support Toshiba in any way... and every chance I get, I tell people what happened to me... they may not agree, but at least it's there, in the back of their head. Good luck to you. Nope.. looks like it’s a dead link now. Been a few years, so it’s not surprising. Nothing was ever resolved regarding my $1600 laptop that was useless within a couple of months. I just know I will never, ever buy, or support Toshiba in any way… and every chance I get, I tell people what happened to me… they may not agree, but at least it’s there, in the back of their head. Good luck to you.

]]> By: menmala@gmail.com http://www.mommamuse.com/2006/11/14/class-action-lawsuit-against-toshiba/comment-page-1/#comment-30671 menmala@gmail.com Wed, 11 Mar 2009 20:12:40 +0000 http://www.mommamuse.com/2006/11/14/class-action-lawsuit-against-toshiba/#comment-30671 Is this class action case still active. I am having the same issues with my A70 laptop and all the links I have clicked on go to a page that has been removed. Is this class action case still active. I am having the same issues with my A70 laptop and all the links I have clicked on go to a page that has been removed.

]]> By: Mark http://www.mommamuse.com/2006/11/14/class-action-lawsuit-against-toshiba/comment-page-1/#comment-28384 Mark Mon, 12 Jan 2009 23:00:48 +0000 http://www.mommamuse.com/2006/11/14/class-action-lawsuit-against-toshiba/#comment-28384 somthing is really wrong with the heat from the plug jack i just unpluged it from the computer to find it so hot that it melted the plastic around the ac adapter... that could cause a fire and is a big problem with the design of the laptop ! somthing is really wrong with the heat from the plug jack
i just unpluged it from the computer to find it so hot that it melted the plastic around the ac adapter… that could cause a fire and is a big problem with the design of the laptop !

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